Everything you need to know about HBO Max

1/1 · Por HBO

HBO Max is here! Here's everything you need to know to be ready on launch day

Starting on today you can experience all the excitement to the maximum with HBO Max, a new streaming platform for the whole family.

As of that date, you’ll be able to access HBO Max in different ways:

  • Sign up at HBOmax.com from your phone or computer.
  • Download the HBO Max app and follow the steps to create your account.
  • Purchase a package that offers HBO Max through a participating television provider.
  • Subscribe through a telephone or internet provider partnered with HBO Max in your region.

What’s the difference between HBO GO and HBO Max?

HBO Max is a completely new streaming platform, a unique space that’s home to iconic brands like HBO, DC, Cartoon Network and Warner Bros. With thrilling content for the whole family, you’ll experience every story to the maximum!

Can I still use HBO GO after the launch of HBO Max?

No, HBO GO service in the Caribbean will be discontinued. If you subscribe to HBO GO or access HBO GO through your cable or satellite provider, you’ll be able to access HBO Max instead. We’ll share more info about this process soon.

I have a subscription with my cable provider, will I have access to HBO Max?

If you subscribe to HBO GO or access HBO GO through your cable or satellite provider, you’ll also be able to access HBO Max. We’ll share more info about this process soon. You can learn more by visiting hbomax.com, writing to suporte@hbomax.com or contacting your service provider.

I have an HBO GO subscription that expires after the HBO Max launch date. How can I transfer my HBO GO subscription to HBO Max for the remaining period?

If you already have an HBO GO subscription through HBO or through an app store, you’ll have access to HBO Max starting June 29. Just download the HBO Max app and complete a few simple steps to start enjoying everything HBO Max has to offer.

I have a subscription, will I lose the money I spent?

If you still have an active HBO GO subscription on June 29, you’ll have access to HBO Max until your current GO billing cycle ends. Once you start your new billing cycle, the price of your subscription will adjust to the current prevailing rate for HBO Max.

Do I have to create an HBO Max username and password if I already have one for HBO GO?

Yes, once you open the HBO Max app for the first time, you’ll be asked for your basic information and email address, and will be prompted to create your login.

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